You are amazing. I’ve been really disappointed with the slowness of DNS lookups with my “Turbo” service since it was installed a week ago — now it’s acting like it should! I knew it was a DNS problem because downloading files, etc. went very quickly — but the whole system would just sit there and sleep everytime I tried something new — now that I’ve “opted out” I’ll see how it goes, but it already seems faster. If it’s still not satisfactory, I’ll use the OpenDNS stuff.

Thanks again for getting the word out — this is a real major lifesaver and I bet half the phone techs have no idea what a DNS server is anyway!

Way to go.

So I spent 2 1/2 hours on the phone with Time Warner on Sunday trying to figure out what was going on. Of course, I told them over and over it was something with the DNS, I could just tell. But they refused to say that and said their DNS servers had not changed and everything was fine. Then towards the end, they started saying that I had an actual computer problem and I needed to contact my computer manufacturer. I told them that I had tried 2 computers, 1 Mac and an iPod Touch and they were all doing the same thing, it had nothing to do with my computer or my wireless router. They refused to listen to me and I, out of frustration, just hung up.

I was beginning to give up on finding a solution, when I came across your website and the link you provided. So not only did I opt out of the RoadRunner redirect, I also changed my DNS to OpenDNS. WOW, what a huge difference! It’s back to *real* high-speed internet again. So I go to bed happy tonight. Thanks for posting and helping others like me find a solution to this VERY annoying problem from TWC Roadrunner.

I don’t think there’s any excuse for this. They can say “we’re saving you from phishing sites,” but then they turn around and phish you themselves.

Bah.

Jason Rakowski